Transparency Report - November 2022

1st November 2022 - 30th November 2022

In compliance with the Information Technology (Guidelines for Intermediaries and Digital Media Ethics Code) Rules 2021, Wafa will implement a monthly Transparency Release report. In this report, we share detailed information about the legal requests received from law enforcement, the number of user complaints we received, and removals for violations of its guidelines.

1. Law Enforcement Requests

This report includes the number of legal notices received for Wafa from law enforcement authorities and investigating agencies. Based on the requests, an action is taken in the form of a content/account ban.

Law enforcement requests receivedRequests where user data was provided

2. User Complaints Received

This report includes the total number of user complaints received by Wafa via reporting mechanisms available across the platform. Our users have the option to report user profiles as well as individual content for violations of our policy standards.

Total number of user complaints received

3. Removal Actions (Chat Ban/User Freeze/User Ban)

Depending on the severity of the violation and the basis of the parameters with which each case has been reviewed, we enforce various bans spread across different time periods. The duration of these bans varies between 1 day, 3 days, 7 days, 30 days, 180 days and 360 days. In cases where these guidelines are repeatedly breached, we permanently ban the user’s account for 360 days.

Chat BanUser FreezeUser Ban
365 Days06666
180 Days080
30 Days01980
15 Days04810
7 Days01730
3 Days0710
1 Day3402,284

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